Fresh Links Sundae – July 15, 2012 Edition

Fresh Links Sundae encapsulates some pieces of information I have come across during the past week. They maybe ITSM related or not entirely. Often they are from the people whose work resonates with me, and I hope you will find something of value.

With many organizations struggling with service catalog initiatives, Stephen Mann provided some short-term and long-term recommendations on what to do. Getting A Service Catalog: So Much More Than Buying A Tool! (Forrester Blogs)

Inspired by a recent twitter chat for itSMF Australia, Rob England shared some perspectives why the full adoption of BYOD may not be appropriate for all organizations until some fundamental issues can be worked out. A little chat about BYOD The IT Skeptic

Although the topics of cloud and mobile computing may dominate the IT discussions these days, Bob Lewis suggested that collaboration is what’s really required for a next-generation IT. Next-gen IT: It’s not about BYOD (InfoWorld)

Referring to a recently published book “The Physics of Business Growth: Mindsets, System, and Processes,” Don Tennant shared the book authors’ views on what anti-innovation practices to avoid. How the Entrenched Ways that Companies Think Are Stifling Innovation (ITBusinessEdge)

Presenting as a unique challenge to IT, Martin Perlin collected and shared ten points of view from experts at Gartner, IDC, InformationWeek and more. 10 Insights into the Impact of Shadow IT (Evolven Blog)

Attempting to answer the question, Laura Brandenburg explained that the difficulty is not so much with the BA people but with the reality where a lot of changes are often facilitated by the BA work. Why Business Analysts Are Difficult People (Bridging the Gap)

While one does not have to be in a management position to show leadership, Jim Taggart talked about six challenges he must take on to become a better leader. The 6 Inner Leadership Selves (ChangingWinds)

Sensing that sometimes people get caught up on the tool rather than the meaning and purpose behind the tool, Jason Little talked about the competence/consciousness model when any new process or change is introduced. Kanban isn’t the Point (Jason Little)

Switching career can be a risky endeavor; Bill Barnett made some suggestions on how to learn about a new profession before diving headfirst into it. Try Out a New Career Before You Make the Leap (Harvard Business Review)

While some people can be seen as charismatic, Jeff Haden suggested that charisma is not something you have but something you can earn by consistently following certain habits. How to Be More Charismatic: 10 Tips (Inc.)