Fresh Links Sundae – June 1, 2014 Edition Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Companies across industries are experiencing a looming issue of finding the senior-leadership capacity to manage the huge program of data analytics. The issue stems from the reality that many top-team members are fully engaged with their existing responsibilities. Janaki Akella, Sam Marwaha, and Johnson Sikes believe that CIOs can help by mastering four critical roles. How CIOs can lead their company’s information business (McKinsey & Company)

With today’s fast delivery cycles, Charles Betz argues that the traditional “Plan/Build/Run” model is no longer sufficient. He explains how a “Demand/Supply/Execute” model may help to counteract the tendency to form functional silos and to promote effectiveness. The challenges of “Plan, Build, Run” and Towards “Demand, Supply, Execute” (lean4it)

In business, process maturity and stability are good things to have, but too much is not necessarily better. Bob Lewis advocates that the job of leadership often is defined by the need to maintain an organization in its most unstable state, because in many areas that is where the best results happen. The unstable optimum (IS Survivor Publishing)

In many IT organizations, setting high operating standards and what gets recognized (ad-hoc fire-fighting) can have opposite effects. Dan Kane believes that performance against the standards you set on an individual basis is a key leading indicator of overall organizational performance. Keeping Employees Engaged with ITSM (Hazy ITSM)

Reporting from IT can be challenging when trying to deliver reports that are accurately reflecting the customer experience. Ryan Ogilvie suggests four principals to keep in mind when planning and making service improvements. Service Management Reporting is all about Perspective (Service Management Journey)

Bill Kleyman advocates that one of the best ways to prep your organization for a potential cloud move is to utilize a cloud readiness assessment. Before you migrate a workload into a cloud provider space, he recommends some key infrastructure aspects to consider. Creating a Cloud Readiness Assessment (Data Center Knowledge)

Denise Brosseau had just returned from her summer vacation to Sweden, after a visit to the Vasa Museum in Stockholm. She shares the lessons we can all learn from this remarkable, failed warship. What I Learned About Failure on My Summer Vacation (Thought Leadership Lab)

Just about any animal will tend to repeat behavior that is followed by positive reinforcement. As a result, the more successful we become, with more positive reinforcement we get, we become less able to recognize the need to change. Marshall Goldsmith cautions us not to let over-confidence overshadow our humility and the ability to change. The Success Delusion (Marshall Goldsmith Personal Blog)