Fresh Links Sundae – November 2, 2014 Edition Links Sundae encapsulates information I have come across during the past week. Often they are from the people whose work I admire or resonate with me. I hope you will find these ideas thought-provoking at the minimum. Even better, I hope these ideas will, over time, help my fellow IT pros make better decisions, be awesome, and kick ass!

Thomas Redman believes that managers should rarely take an important analysis at face value. He explains how data can be interpreted to tell one story but still fail to present the whole picture. When It Comes to Data, Skepticism Matters (Harvard Business Review)

Like all technology implementation efforts, cost benefits analysis should be part of a NoSQL implementation. William Vorhie explains what the two categories of benefit in NoSQL are and how to quantify them. Quantifying the Value of a NoSQL Project (Data Science Central)

Most of us think of taking meeting notes as merely a mundane transcription exercise. Bob Lewis would argue that taking and publishing the meeting notes is one of the most important jobs in a meeting. Notes about notes (IS Survivor Publishing)

Glen Alleman would advocate that, in order to make good decisions, we require good estimates. He explains five decision-making processes and how to incorporate sound estimating effort into those processes. Decision Making Without Estimates? (Herding Cats)

Understand the algorithm is a critical element of leveraging machine learning techniques effectively. Jason Brownlee outlines five ways to study and learn about machine learning algorithms. How to Study Machine Learning Algorithms (Machine Learning Mastery)

Many organizations do not have an organized approach to handling major IT incidents, and, as a result, they compromise their abilities to capture valuable lessons. Ryan Ogilvie discusses the four stages of a major incident handling and what challenges we need to overcome. Not Doing Proper Post Incident Reviews Could Haunt You (Service Management Journey)

Many organizations spend a great deal of effort on IT benchmarking but often get back the results that have little impact. Pearl Zhu discusses how to do benchmarking effectively in order to get the most impactful results from the effort. Is IT Benchmarking valuable or a Waste? (Future of CIO)

With the current and future landscape of tools, technologies, and processes, the IT environment has been changing in a fast and dramatic pace. Chris Riley discusses the challenges IT and Operations will face now and into 2015 and how to address those challenges. 6 Challenges Facing DevOps and Operations Teams in 2015 (logentries)