Review of Plus! The Standard+Case Approach

Rob England’s “Plus! The Standard+Case Approach” book is another way of looking at how we can better manage and deliver IT services to the organization. In general, I like the concepts and the principles presented in the book. Specifically, Rob did an admirable job explaining his Standard+Case model in detail: how the model works, when […]

Book Review: Plus! The Standard+Case Approach by Rob England

Summary: The model is well explained and the recommendations are actionable Rob’s “Plus! The Standard+Case Approach” book is another way of looking at how we can better manage and deliver IT services to the organization. In general, I like the concepts and the principles presented in the book. Specifically, Rob did an admirable job explaining his […]